Privacy Policy

Cost Includes

  •  Assistance on Arrival
  • Welcome Drink on arrival at hotel
  • Accomodation as per plan
  •  All Toll Parking, Permit Charges, Driver bata & Fuel cost.
  • Meals Plans as indicated on the Itinerary.
  • All sightseeing included as per the itinerary with A/C vehicle from 8:00
    am to 7:00pm. In case of emergency, the vehicle will be delivered as per
    the customer request.
  • Pick up & Drop as per itinerary.

Cost Excluded

  • All those which are not mentioned above.
  • Visa Charges
  •  Travel Insurance
  •  Additional Sightseeing or usages of vehicle not mentioned in the
  • All entry fees to any sightseeing pass, Activities charge, Park,
    Museum, Monastery or Any other visiting places.
  • Porterage at Hotels and airports, tips, Insurance, Laundry, Liquors,
    wine etc…
  •  All items of personal nature.
  • Ayurveda Charges.
  • Only non A/C rooms are provided in Munnar and Thekkady as they
    are Hill station. The A/C rooms will be provided as per the customer’s
    request and the rent will be increased.
  • Mandatory X’mas or New Year eve supplementary Charges, that
    should be Paid guest directly to the hotels concerned.
  • Company is not responsible for missing sightseeing, destination due
    to political strike or road blocks, mishap, Landslide etc…In such cases
    extra will be charged as per actual.

Cancellation Policy

In the cancellation of tour/ taxi services due to any avoidable/ non avoidable
reason/ we must be notified of the same in writing. Cancellation charges will
be effective from the date we receive advice in writing, and cancellation
charges would be as follows:

30 days prior to arrival: 20% of the tour / service cost
15 days prior to arrival: 25% of the tour / service cost
07 days prior to arrival: 50% of the tour / service cost
Less than 72 hours or no show, no refund
In case of special train journeys and peak season hotel bookings a separate
cancellation policy is applicable (which can be advised as and when required)

Note: Aleppey Houseboats Timing starts from 12:00 pm till 9:00 am. You can
enjoy Cruising through the backwaters from 12:00 pm to 5:00 pm and from
7:30 am to 9:00 am. In case of Deluxe houseboat A/C will operating from 9:00
pm till 6:00 am only. But in Premium houseboats A/C will operating 21 Hours.
All foods are included in houseboats.

All our vehicles are sanitised daily following WHO safety and cleaning
procedures with covid 19 Protocols.

Scroll to Top